Shipping policy

We ship worldwide. Free tracked shipping on every order.

Processing time

Orders are processed within 1-3 business days (Monday to Friday, excluding public holidays) before they ship.

Delivery time

Once shipped, most orders arrive within 7-15 business days depending on your location. Delivery times are estimates and can be affected by customs, carrier delays and peak seasons.

Tracking

You'll receive a shipping confirmation email with a tracking number as soon as your order ships.

Customs and duties

International orders may be subject to import duties or taxes set by your country, which are the customer's responsibility.

Shipping Protection

If you added Shipping Protection at checkout and your parcel is lost, stolen or arrives damaged, email us and we'll reship it for free or refund it.

Wrong address or lost parcels

Please double-check your shipping address at checkout. If your parcel hasn't arrived within the estimated time, email shiftsnug@gmail.com and we'll look into it.